First time to the practice?


Please arrive at least 15 minutes prior to the session time.
Please bring:
  • Medicare Card
  • Mental health care plan (if you have one)
  • Other relevant documents (e.g. school report, referral letter etc)
  • Fees for individual/couple session is $230 (50-60 min)


If you’ve been referred by your GP with a Medicare Mental Health Care Plan, we can submit a claim to Medicare or to your private health fund electronically on site, on your behalf at the time of payment. The rebate will cover more than half the session fees. 


Session fees are payable via Visa, Mastercard, EFTPOS or cash at the time of consultation (please understand that we do not accept American Express an premium Visa cards due to high transaction fees). The rebated fund will reach your nominated bank account within 24-48 hours. 

Concession card holders are bulk billed or may be referred through Primary Mental Health Care (PMHC) program. The psychologist is PMHC provider for North Rocks Counselling Practice.


What are the session fees?

Can I Claim For Sessions Through Medicare?

If you’ve been referred with a Medicare Mental Health Care Plan by your GP, you can claim back part of the session fee through Medicare. Your eligibility for a Mental Health Care Plan can only be determined by your GP. If you would like your eligibility assessed, please mention this to your GP.


With a Mental Health Care Plan you’re able to claim Medicare rebates for 10 sessions per each calendar year (January to December). 


If you see a doctor often, you may have reached a Medicare Safety Net threshold. Once you reach the relevant threshold, the Medicare Safety Net may provide a higher Medicare benefit for all eligible services (including psychological services), making your out of pocket expenses much less for the rest of the calendar year.


Couples and families need to register for the Safety Net. You can find out more about the Medicare Safety Net by calling Medicare on 132 011.


How Does Medicare Work?

If you’ve been referred with a Medicare Mental Health Care Plan you can access an initial 5 (or sometimes 6 depending on your referral) sessions through Medicare. After these initial sessions you will need to return to see your GP for a review of your plan to access the remaining 5 (or 4) sessions.


At the end of a session, you will need to pay for the session fee upfront and then claim back the Medicare rebate for the session. We can submit a claim on your behalf on site so that your Medicare rebate is deposited back into your nominated bank account within 24-48 hours.


Can I Claim Sessions Through My Private Health Fund?

Most Private Health Funds offer rebates for psychological services, and we recommend contacting your health fund to find out about the extent of your cover.


Please keep in mind that you can’t claim through both Medicare and your private health fund at the same time.


Medicare rebates are usually higher than private health fund rebates, although this differs depending on your fund. So you’ll need to make a decision about how you’ll claim.


Health Care Card Holders and PMHC

If you are a health care card holder, pensioner or you are unemployed, you might be eligible for PMHC (Primary Mental Health Care previously known as ATAPS), which could further assist you in paying for counselling sessions.


If order to access this service, please make an appointment with your GP prior to the first counselling session. Request your GP for a referral to PMHC.  Please bring your Health Care Card with you to this appointment and show the card to your GP.


If you’ve been referred to PMHC, you can access up to 18 counselling sessions. The progress will be reviewed every 6 sessions and further sessions need to be requested by your GP.

Under this program, an interpreter can be arranged for the sessions.

Do you provide psychological reports?

What Is Your Cancellation Policy?

Yes, fees for a comprehensive psychological assessment report is $880. 



We request at least a day’s notice be given for rescheduling or cancellation of appointments. Sessions cancelled without reasonable notice or failure to attend will attract a full session fee.


Naturally, emergency situations are understood and non-attendance fee will not be charged for these times. 


Cancellations must be made via phone or email to avoid a fee.